Our strategy
In 2006, board members and managers across the Group worked together to review how we could deliver strong central support and effective local services for the future.
Our strategic plan for 2006/07 – 2009/10 builds on our achievements - setting out how we will go further in forming partnerships and providing homes and neighbourhoods where people want to live. A summary document, highlighting key initiatives and targets is available to download here
Our vision
We will be a leading housing group across southern England, providing a range of high quality homes and services to meet people’s changing circumstances.
We will use our size and expertise to respond to people’s needs and aspirations. We will be known for our energy, ability and integrity.
Our key objectives
Our strategy is based on three clear objectives that guide everything we do.
- Make sure our homes and services improve the quality of life in people’s communities.
- Optimise our financial strength as a group to build more new homes and improve neighbourhoods.
- Be a leading, influential and sustainable social business.
Our corporate values
In our dealings with each other and with our customers, we will:
- listen and respond
- set high standards for all our services
- be approachable and keep our promises
- be fair and responsible
- be businesslike
- be creative and flexible
- be efficient and effective