Welcome to Twynham Housing Association

We provide a wide range of services, manage and develop new homes for rent and shared ownership and operate a private sector home leasing scheme in Dorset and Hampshire.

We pride ourselves on an excellent track record in both serving and contributing to the local community.

New Repairs Contract

From 1 April 2009 the Sovereign Services Direct Labour Organisation (DLO) will manage our repairs and maintenance contract instead of Mears. We have been very pleased with the standard of work that Mears has provided, but one of the reasons for joining the Sovereign Housing Group was to become more efficient and provide services that are better value for money.

The DLO already provides a high quality service to Sovereign Housing Association residents. Very little will change in the way you report your repairs and many of the faces you see will stay the same as staff from Mears will transfer to the DLO to carry out the contract. A big benefit is that when you report your repair you will be able to make an appointment straight away within a time slot that is convenient to you.

If you have any questions about the new contract, please contact Ann Brown, Senior Resident Involvement Officer on 01202 460333 or e-mail ann.brown@twynham-housing.co.uk

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